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    frequently asked Questions

    1. Allow your skin to soak

    Take a nice warm shower, bath or steam room for at least 5 minutes. Do not apply soap or lotion afterwards. This can prevent the fabric of the glove from removing the dead skin.

    2. Prepare the glove

    Wet the glove and wring out the excess water. The glove should still be slightly damp.

    3. Now you can exfoliate!

    Get out of the water and exfoliate your skin vigorously using up and down movements until you see the dead skin cells roll off. Repeat the process on each part of the body. By applying some pressure you will achieve a better result. (redness is normal)

    When you're done, simply rinse your skin and the glove. Make sure that you do not treat sensitive areas of your body, open wounds, acne or inflammation with the glove.

    1. Dead skin cell removal: Exfoliating removes dead skin cells that can otherwise clog pores and lead to breakouts and acne.

    2. Improving skin texture: Exfoliating regularly can help improve skin texture by stimulating collagen production, making skin smoother and more radiant.

    3. Promote blood circulation: Exfoliation stimulates blood circulation in the skin, which can help make the skin look healthier and more radiant.

    4. Better moisture balance: By removing dead skin cells, the skin is better able to absorb and retain moisture, resulting in overall hydrated skin.

    5. Reduction of pigmentation: Regular exfoliation can help reduce dark spots and discoloration on the skin by removing the top layer of skin and stimulating the regeneration of new skin cells.

    6. Improve the effectiveness of skin care products: Exfoliating removes the top layer of skin, allowing skin care products to be better absorbed and work more effectively.

    Overall, exfoliating can help improve skin health and appearance by removing dead skin cells and stimulating the regeneration of new skin cells.

    Shipping costs are free for all orders over €75.

    Orders are processed within 48 hours.

    You can return your ordered product within 14 days without giving a reason. To be returned, the item must be unused and in the same condition in which you received it. It must also be in the original packaging.

    To complete your return, please fill out the sample form below and send it to info@offpeel.de with the following information: receipt or proof of purchase, full name, order number. + listed items you would like to return.

    Sample form

    You must pay the shipping costs to return the item yourself. Shipping costs are non-refundable.

    Depending on where you live, it may take a different amount of time for the exchanged product to reach us.

    You can find more information here: Cancellation policy

    You can find out how to reach us here: Contact form

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